Our Privacy Posture and Your Rights
We gather your mobile number, email, payment identifiers and device metadata to run your account, process deposits and withdrawals through bKash, Nagad and Rocket, prevent duplicate registrations, and respond to support queries. We store session logs to monitor security events and resolve disputes. We do not
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sell your information to third parties. Payment processors see only the transaction amount and your wallet identifier; they handle the transfer under their own terms. We retain account records for the duration of your active membership plus a period required for audit and legal obligations, which
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varies by jurisdiction. You may request a copy of the data we hold, ask us to correct errors, or close your account and request deletion where local law permits. Availability of these rights depends on your local law and eligible regions. If you withdraw consent for
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essential processing such as payment handling or identity verification, we may need to restrict or close your account because we cannot operate it safely without that data. To exercise any right, contact our support team through the channels listed on this page with your registered mobile
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number or email so we can verify your identity before acting on the request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.